Please read these terms carefully before using our services.
These Terms and Conditions ("Terms") govern your use of the services provided by Sahara Hotel ("we," "our," or "us"), including dining at our premises, making reservations, using our website, and engaging with any of our digital platforms. By using our services, you agree to be bound by these Terms.
By visiting Sahara Hotel, making a reservation, placing an order, submitting an enquiry, or using our website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these Terms, you should not use our services.
These Terms apply to all users, guests, visitors, and any others who access or use our services. We reserve the right to refuse service to anyone for any reason at any time.
Sahara Hotel provides the following services, all of which are subject to availability and these Terms:
We reserve the right to modify, suspend, or discontinue any service at any time with or without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.
All reservations are subject to availability and are not confirmed until you receive a written confirmation from us via email or SMS. The following terms apply to all reservations:
All prices displayed on our menu and website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We accept the following payment methods:
Prices are subject to change without prior notice. The prices applicable to your order will be those in effect at the time of your reservation or order. Service charges, if applicable, will be clearly indicated on your bill. All bills must be settled in full before departure from our premises.
To ensure a pleasant experience for all our guests, we expect all visitors to conduct themselves in a respectful and courteous manner. The following conduct is prohibited on our premises:
Sahara Hotel reserves the right to ask any guest to leave the premises if their behaviour is deemed inappropriate, and may refuse entry or service at its sole discretion.
All content on the Sahara Hotel website and marketing materials, including but not limited to text, graphics, logos, images, recipes, and design elements, is the exclusive property of Sahara Hotel and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from our website or materials without our prior written permission. Any unauthorised use of our intellectual property may result in legal action.
By using our contact form and ticking the consent checkbox, you acknowledge and agree to receive notifications and promotional communications from Sahara Hotel via SMS, email, OBD (Outbound Dialling), Google RCS, and WhatsApp for services, offers, updates, and you agree to our Terms & Conditions and Privacy Policy.
These communications may include reservation confirmations, special offers, new menu launches, event invitations, and service updates. You may opt out of marketing communications at any time by contacting us at info@saharahotel.food. Transactional communications related to your bookings cannot be opted out of while your reservation is active.
By providing your mobile number and email address, you consent to Sahara Hotel contacting you through these channels. Message and data rates may apply depending on your mobile carrier and plan.
To the fullest extent permitted by applicable law, Sahara Hotel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with:
Our total liability for any claim arising from your use of our services shall not exceed the amount paid by you for the specific service giving rise to the claim. Nothing in these Terms limits our liability for death, personal injury caused by negligence, or fraud.
We are committed to resolving any disputes or complaints fairly and promptly. If you have a complaint or dispute, please follow this process:
Both parties agree to act in good faith throughout the dispute resolution process.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, specifically the applicable laws of the State of Gujarat. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.
By using our services, you irrevocably submit to the personal jurisdiction of the courts of Ahmedabad for the purpose of litigating all such claims or disputes.
Sahara Hotel reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. We will notify users of significant changes by posting the updated Terms on our website with a revised "Last Updated" date. We may also notify you via email or SMS for material changes.
Your continued use of our services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically. If you do not agree to the modified Terms, you should discontinue use of our services.
If you have any questions or concerns about these Terms and Conditions, please contact us:
Address: Shop No. 12, Galaxy Plaza, CG Road, Ahmedabad, Gujarat 380009
Email: info@saharahotel.food
Phone: +91 97800 70299
Business Hours: Monday–Sunday, 11:00 AM – 11:00 PM