How we collect, use, and protect your personal information.
This Privacy Policy describes how Sahara Hotel ("we," "our," or "us") collects, uses, and shares information about you when you visit our premises, use our website, or interact with us through any channel. By using our services, you agree to the practices described in this policy.
We collect various types of information to provide you with a personalised, high-quality dining and service experience. This information is gathered when you make a reservation, submit an enquiry, visit our premises, or interact with our digital platforms.
Personal Information You Provide:
Information Collected Automatically:
We are committed to using your information responsibly and only for the purposes for which it was collected. We use the information we collect to:
By accepting this policy, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to email, mobile push notifications, SMS, RCS (Rich Communication Services), WhatsApp, OBD (Outbound Dialling), Google RCS, or any other digital communication platforms.
We may use these communication channels to send you:
By submitting our contact form and checking the consent box, you explicitly agree to receive such communications from Sahara Hotel via SMS, email, OBD, Google RCS and WhatsApp for your services, offers, updates, and you agree to our Terms & Conditions and Privacy Policy.
If you prefer not to receive such updates or marketing communications, you may opt out at any time by contacting us at info@saharahotel.food or by calling us at +91 97800 70299. You may also click the "Unsubscribe" link present at the bottom of any email communication we send you. Please note that opt-out requests may take up to 7 business days to process.
We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
We implement industry-standard technical, administrative, and physical safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include SSL encryption, secure server infrastructure, access controls, and regular security audits.
While we take every reasonable precaution to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to continuously improving our practices.
Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. Cookies are small text files stored on your device. We use:
You can control cookies through your browser settings. Disabling certain cookies may limit some features of our website.
You have the following rights with respect to your personal information:
To exercise any of these rights, please contact us at info@saharahotel.food. We will respond to your request within 30 days.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Reservation and transactional data is typically retained for 5 years for accounting and legal compliance purposes. Marketing preferences are retained until you opt out.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:
Address: Shop No. 12, Galaxy Plaza, CG Road, Ahmedabad, Gujarat 380009
Email: info@saharahotel.food
Phone: +91 97800 70299
Response Time: We aim to respond to all privacy-related enquiries within 30 working days.
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting a notice on our website or by contacting you directly. Your continued use of our services after any changes constitutes your acceptance of the updated policy.